Returns & Exchanges
At Gard Pro, we stand behind the quality of our electronics and offer a 30-day satisfaction guarantee to ensure you are completely happy with your purchase. If your device doesn't meet your expectations, we provide a streamlined process for hassle-free returns and exchanges.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the device in its original packaging, including all accessories, manuals, and protective materials to ensure safe transit.
Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.
Receive Your Refund
Once our technicians inspect the returned hardware, we will process your refund or ship your replacement device within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing